COMPLAINTS AT LANCERTO

1. Fill in the form

Download the complaint form here, giving the reason for the complaint.

2. Package the goods being complained about

Fill in the form and, together with the proof of purchase and the returned goods, put it in the box and seal it well.

3. Send the parcel

4. Wait for a message

Within 14 days of receipt of the package by us you will receive a message from us with the decision to consider the return.